Harmony Veterinary Care Privacy Policy
Harmony Veterinary Care Ltd is a company registered in England with registered company number 14659523 whose registered office is located at 19 Foxley Close, Blackwater, Camberley, GU17 0JY.
At Harmony Veterinary Care (“we,” “us,” “our”), your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or use our website and services. By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect the following types of information from you when you use our website or services:
- Personal Information: This may include your name, email address, phone number, mailing address, and other information that you voluntarily provide when you submit an inquiry, or engage with our services.
- Non-Personal Information: We may collect non-personal information, such as your IP address, browser type, referring website, pages you visit on our website, and the date and time of your visit. This information helps us improve our website and services.
How We Use Your Information
We use the information we collect to:
- Provide our services, respond to inquiries, and communicate with you regarding our services.
- Improve and personalize our website and services.
- Comply with legal requirements and prevent fraudulent activity.
- Send you promotional materials, newsletters, and other information, with your consent.
How We Protect Your Information
We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, disclosure, or loss. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
Cookies & How We Use Them
What is a cookie?
A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.
Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information such as how many people use the website and what pages they tend to visit.
How we use cookies
We may use cookies to:
-
Analyse our web traffic using an analytics package – this website uses Google Analytics to aggregate usage data to help us improve the website structure, design, content and features.
-
Recognise you when you return to our website – to remember your preferences when returning to our site so you are not shown the email signup pop-up on return visits if you have previously dismissed this message.
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.
Controlling cookies
You can use your web browser’s cookie settings to determine how all websites use cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.
However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.
Sharing Your Information
We will not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or the content of these websites. Please review the privacy policies of any third-party websites you visit.
Your Data Protection Rights
Under data protection law, you have rights including:
-
Your right of access – You have the right to ask us for copies of your personal information.
-
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
-
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
-
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
-
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
-
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@harmonyvet.co.uk if you wish to make a request.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:
Harmony Veterinary Care
E-mail: info@harmonyvet.co.uk
This Privacy Policy is compliant with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
How to Complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@harmonyvet.co.uk.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: Information Commissioner‘s Office